Please notify us a minimum of 24 hours before an individual appointment and 48 hours before a group booking (= two or more people) if for any reason you wish to change or cancel your appointment. Often other clients are interested in appointment times who would gladly take your spot with some notice but rarely seem to be able to do so at the last minute. For a missed appointment or a cancellation with less than 24 hours (or in the case of group appointments 48 hours) notice, the full appointment fee will be charged. Please note that other sessions will not be scheduled until payment has been received in full.